Patient complaints
At Kings Road Dental practice, we want you to be highly satisfied with the treatment received and your experience when visiting the practice.
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On occasions, we may not be able to meet your expectations. We need ensure that we are able to swiftly deal with your compliant and to also be able to put improvement measures in place.
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Our Complaints Manager is the Practice Manager, Hengameh Salehi. If you do wish to make a compliant or raise a concern, you can do so in writing, alternatively, you can email the Complaints Manager directly, here:
Our complaint's notice for patients can be viewed here:
Patient feedback
We always welcome and encourage our patients to provide us with feedback on their experience as we believe that any feedback received, good or bad can be used to learn and improve our services to you.
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We have a suggestions box on reception but please also feel free to contact our Practice Manager with any feedback you wish to give us.
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